Problems with loading course
  • Google Chrome is the recommended web browser to use with the online program. We have also tested Mozilla Firefox which works as well.
  • Check internet connection
  • Restart your device
Not receiving any emails from Trubicars
  • Check your spam/junk folder
  • Add to your email contact list
  • Call or text at 647-760-5505
Next button is disabled (program does not let me progress forward)
  • Make sure you have viewed all the content. Next button will be grayed out until you view all the content
  • If you still have problems with the program then Call or text at647-760-5505or send email to
Program is crashing or screen freezing
  • This usually happen if two or more users are trying to access the course using one account. Do not share your username and password with others.
Still experiencing issues?
  • Call or text at 647-760-5505
  • Email: